Job completed for Lisa R.

Completion date: January 2, 2026

Location: Bellingham, WA

Why did the customer contact us?


Solutions provided:

Pet accidents happen! Lisa is a returning customer who knows first-hand that sometimes these accidents can happen on our nice wool rugs. Aside from the obvious unpleasant smells caused by pet accidents, pet urine can also cause dye bleeding in rugs . It is crucial to address accidents as soon as possible to minimize potential permanent damage to the rug. Thankfully, Lisa called our team of rug experts right away. We were able to offer some immediate steps Lisa could take from home before bringing her Karastan rug into our facility for proper washing. Lisa was so happy with our results (especially our guaranteed odor removal!) that she sent us this picture of her cute furry friend with her now clean rug!

Team members on this project:

Bryan Thomas, Sumner Ottman, Michael Azevedo

Photos & Videos:

Karastan Rug with Lisa's Furry Friend
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Karastan Rug with Lisa's Furry Friend
Reviews

What Our Customers Are Saying

We have a large contemporary wool rug. Light on color and had many coffee spills. Bryan and his team are amazing! Kind, very knowledgeable, excellent communication and customer service... Read more about Dolores W reviewRead More

Firstly, my rug came back looking fantastic. Second, the service was great. They clearly told me what to expect, timing, and building a service proposal for my rug and situation.... Read more about Cody H reviewRead More

I showed up with a rug I essentially destroyed myself. They very nicely told me I messed up and told me the risks of trying to get it cleaned... Read more about Dented LRead More

Steam Sweepers did an excellent job cleaning 3 area rugs. Extremely satisfied with the results and with the friendly professional service. Highly recommend!!... Read more about Steve E reviewRead More

Call Us for Pick-up or
Drop Off Service!

We make area rug cleaning easy for you. Whether you own a large Persian rug, a hand-knotted Chinese rug, a department store rug or maybe a house full of smaller woven rugs such as Karastan’s, we would be happy to schedule a pick-up. We service our hometown of Bellingham & Mount Vernon, all cities and townships in Whatcom, Skagit, and Island Counties. We meet our customers from San Jaun Islands in Anacortes. Also, a limited reach into Snohomish County, Stanwood. If your home is on the I-5 corridor between Blaine and Smokey Point our pick-up services can make rug cleaning easy for you.

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