Sumner Ottman

Pet accidents happen! Lisa is a returning customer who knows first-hand that sometimes these accidents can happen on our nice wool rugs. Aside from the obvious unpleasant smells caused by pet accidents, pet urine can also cause dye bleeding in rugs . It is crucial to address accidents as soon as possible to minimize potential permanent damage to the rug. Thankfully, Lisa called our team of rug experts right away. We were able to offer some immediate steps Lisa could take from home before bringing her Karastan rug into our facility for proper washing. Lisa was so happy with our results (especially our guaranteed odor removal!) that she sent us this picture of her cute furry friend with her now clean rug!

Betsy had just inherited some beautiful Turkish wool rugs, after reading our positive reviews online, she decided to bring them to us for washing. Prior to Betsy inheriting these rugs, they had been sitting in storage. Wool rugs in storage are at risk of moth damage, moths love to lay eggs in wool rugs that are not getting any foot traffic. Thankfully we were able to treat all of Betsy's rugs with our moth prevention solution. This treatment significantly reduces the risk of moth damage and gave Betsy some peace of mind when bringing the rugs into her home! Pictured is one of the gorgeous Turkish rugs Betsy brought in after being washed and treated with our moth prevention solution.

What a lovely rug our returning customer, Frank, recently brought in! We love the story Frank's rug tells. The attention to detail in the pattern, capturing the reflection of the boat in the water is beautiful. Our wash plant uses a centuries-old cold water immersion washing process that ensures the deepest clean possible for fine wool rugs. Our mastered techniques are what allow the story represented on Frank's rug to live on.

We love the bright colors in Gretchen's hand knotted wool rug! We ensure vibrant colors, like those in Gretchen's rug, stay crisp and bright by starting our rug washing process with a colorfast check. This is a test that allows us to properly assess the risk of dye bleeding and take any needed precautions before washing. Gretchen appreciated the extra care and attention that we put into her rug and was happy with the results!

We recently had the incredible opportunity to clean an antique Persian Bijar rug that we are estimating to have been handwoven around the 1860s-1870s. Katherine found us with a quick internet search and after learning about our cold water immersion rug washing process, she knew we were the only place that she could trust to properly clean her rug. Since Katherine's rug is over 150 years old, it was especially important that it be cleaned with extra care. Our cold water immersion washing method, reduces concerns of dye-bleeding and is gentle on the delicate fibers of these antique rugs. Katherine was very happy with the results and we were happy to prolong the life of her beautiful rug!

We love the colorful motifs featured on Carson's rug, each square seems to have its own story to tell! After spilling some wine on his rug, Carson know it was time to schedule a cleaning for his lovely Moroccan rug. We were able to pick up Carson's rug at his home in Lake Stevens before handwashing it at our wash plant. Withing our 2 week turnaround time, we were able to deliver Carson's, now clean, rug back to him. 

This was not our first time washing Ron's beautiful Turkish Silk rug! Ron is one of our much appreciated returning customers, he brings us his rugs whenever it is time for a wash! Due to their delicate nature and increased risk of dye bleeding, silk rugs require additional care in washing that only our cold water immersion washing process can provide. Ron trusts when he schedules a pick up and delivery with us, that his rug will be returned with its gorgeous shine and soft touch restored.

This beautiful antique Persian rug belongs to first time customer, Cessly from Oak Harbor. Cessly was referred to us by her neighbor, one of our many satisfied customers. Cessly's cherished rug is a hand knotted, Persian Malayer prayer rug and it is absolutely stunning. The delicate pattern really comes to life to tell a story. Thanks to our specialized hand washing techniques, Cessly's rug is clean, soft, and can continue telling its story in her home!

Returning customer, Clara, recently scheduled a pick up for her wool rug. Clara's rug had been the unfortunate target of her dog's accidents and was in desperate need of washing. On top of our thorough washing process, we also performed our guaranteed odor removal treatment on Clara's rug, eliminating all pet odors. We were able to return Clara's rug to her with no lingering pet stains or odors!

Henry was a first time customer that recently inherited a beautiful antique wool rug. This hand knotted wool rug was well-loved and in need of a wash. After giving us a call and learning of our specialized immersion washing process, Henry knew we were the ones for the job. Our washing methods are gentle on antique rugs like Henry's but still provide a deep clean that cannot be achieved any other way. Henry was thrilled by the results!

Samantha is a returning customer that appreciates the beauty of fine wool rugs! Recently, we handwashed Samantha's Peshawar rug. Peshawar rugs are handknotted rugs from Pakistan, known for their durability and traditionally subtle colors. It is important to maintain a regular washing schedule to ensure the rug's motifs are not lost in the subtle colors of the rug. Thanks to our pick up and delivery services in Marysville, it is easy for Samantha to stay current on her rug washing schedule and keep her rugs clean!

This beautiful, silk rug was picked up from first time customer, Taylor. Taylor was excited to learn that our pick up and delivery services extend to Everett, saving her a trip to Bellingham. Silk rugs are often recognized for their lustrous sheen and delicate, soft feel. Washing helps the rug keep its shine!

This gorgeous rug was brought in for cleaning by returning customer, Gary. Gary has been trusting Steam Sweepers to wash is fine wool rugs for years now. Gary's Persian rug was especially fun to clean due to the interesting animal motifs that are featured on it. The longer that we looked at the rug the more details we noticed in the patterns. Our washing process helped brighten the colors of Gary's rug and made the motifs stand out even more. Gary was once again satisfied that he chose Steam Sweepers!

Wilma was a first time customer, local to Bellingham. Wilma brought us her Nepalese rug, hoping to get it washed before she had company over. We were able to provide out quality washing results within our 1-2 week turnaround time, leaving plenty of time for Wilma to prepare for her houseguests! As a bonus, Wilma saved 20% on washing by bringing her rug into our shop, rather than using our pick up and delivery service. We look forward to working with Wilma again!

Cheryl is a returning customer that brought in this lovely, hand-knotted Persian rug for cleaning. Cheryl's rug had been the unfortunate target of her dog's recent accident, but Cheryl knew not to panic and bring the rug to us for cleaning! With pet accidents, it is important to treat the rug as soon as possible to minimize the risk of staining. We recommend scheduling a pick up or dropping a rug off soon after a pet accident occurs. If that is not possible, we are also available to offer guidance over the phone before you are able to bring the rug to us. Cheryl was very happy with the results of our rug washing and our guaranteed odor removal treatment. 

Jacob was a first time customer! Jacob recently brought in a Chinese wool rug that had belonged to his mother. Our delicate treatment of cherished rugs like Jacob's is one of the reasons we have so many returning and happy customers. We hand washed the Chinese rug using our cold water immersion process, before properly drying and returning the rug to Jacob. He was delighted to see his rug looking like new!

Katie is a long-time returning customer, it is always a pleasure working with her. We love the dragon and phoenix motifs that are prominently featured on the Tibetan rug Katie brought in. The bright colors of the creatures stand out against the gray background. Maintaining a regular washing schedule every 1-3 years has kept Katie's rug vibrant! 

Polly was a first-time customer who found us through our local ad in the Anacortes Clam Digger. After seeing our positive reviews online, Polly decided to give us a call to schedule a pickup! We go down to Anacortes weekly, making it easy to find a time that worked for Polly's schedule. Polly had a couple hand-knotted wool rugs that we were able to dust, wash, properly dry, and deliver back to her within our promised 1-2 week turnaround time! Polly was very happy with her rugs at delivery and we hope to be working with her again.

Harry is a returning customer! Most recently, Harry brought us a Chinese rug that had cat urine on it from his new kitten. We are committed to returning rugs to customers not only clean, but also odor-free. We even guarantee 100% satisfaction for our odor removal process. We want customers going home with a rug that will fell and smell clean, no lingering pet odors! Our odor removal guarantee is perfect for pet-owners, like Harry.

Larry was a first time customer, local to Bellingham! Larry has owned his Bokhara rug for year and had never had it washed before. We were happy to accept the challenge! Our immersion washing process cleans the deep fibers of rugs, making it possible to get years-old dirt, dust, and grim out of a rug. Larry was thrilled to see his rug look like new after our thorough rug cleaning process!